🛡️ 30-day Money-Back Guarantee

We're confident you'll love your period panties. But if for any reason they don't suit you, we will refund you in full.

âś… Warranty conditions:

  • Duration : valid for 30 days from the date of receipt of your order.

  • First try only : this guarantee applies to the first pair of panties worn (one per customer), even if it has been used.

  • Simple procedure : just contact us by email at hello@louloucup.com with:

    • your order number,

    • a brief explanation of what went wrong 

  • Refund carried out within 7 working days after validation of the request, without the need to return the product.

⚠️ Please note:

  • The warranty does not cover multiple lots or products already refunded once.

  • Unworn panties can be returned according to our standard return policy.